Cashback x Fondue
What is cashback?
CashBack is a rewarding program designed by merchants to give you money when you shop with them. It's a simple and convenient way for merchants to show their appreciation to shoppers like you.
HOW DO I REDEEM?
To redeem your CashBack, please follow these simple steps:
- Check your email after making a qualifying purchase. You will receive an email with instructions for CashBack redemption.
- Complete the CashBack redemption form provided in the email.
- Choose your preferred CashBack redemption method: a virtual Visa card or a merchant gift card.
- Depending on where you made your purchase, you can select either the virtual Visa card or a specific merchant gift card for redemption
Why is there a 30 Day Holding Period?
The holding period is to verify no returns or refunds were made on an order prior to the Cashback being issued.
When will I receive my gift card?
Once you confirm your selection, we will promptly provide you with the details of your gift card after the 30 day holding period.
How Will Receive my Gift Card?
Once you select a gift card, we will promptly send you an email containing all the details about your gift card CashBack. If you lost or deleted your email, please reach out to [email protected].
How Do I Use My Gift Card?
You can apply your site credit directly on the site in the promo code box.
Where can I use my Virtual Visa Card?
You can use the virtual Visa card anywhere that accepts Visa. Enjoy the flexibility of using your virtual Visa card wherever Visa is accepted.
How Do I check my Balance?
After selecting a virtual Visa CashBack, we will send you an email containing a link to access the details of your card, including your balance and statement.
My Virtual Visa Card was declined
If your virtual Visa card is declined, please follow these steps:
- Ensure that your card has a sufficient balance by checking your card details.
- Double-check that you have entered the correct card number, name, and address during the transaction.
- If you are still experiencing issues, please email us at [email protected] with all the details of your charge.